Airside and landside processes in an airport have traditionally been managed in isolation, but in reality there is significant degree of coupling between the two with the performance of one process having the potential to impact the other. For example, landside events such as passengers not being at the gate on time can have ramifications on utilisation of parking stands. This candidate solution aims to enhance information sharing and collaborative decision making between the airside and the landside processes in an airport by means of a dashboard containing key performance indicators, decision support tools and enhanced predictions.

The dashboard will include landside process outputs affecting ATM performance, including performance of airport access transport, passenger and baggage flow, and share these in the airport operations plan (AOP). It will allow different stakeholders to share the same vision and collaborate in root cause analyses. Support for decision-making will be enhanced by ‘what-if’ functionality and machine learning, for example presenting ‘what has happened’ and ‘what is predicted to happen’ to enable proactive management of solutions.

The candidate solution will also focus on the turnaround process. Through detailed monitoring of the different processes relating to turnaround, it will provide an early warning indicator of process and infrastructure inefficiencies or failures resulting in possible delays.

BENEFITS

Enhanced efficiency

Improved predictability

Improved punctuality

Enhanced resilience