A.7. New service delivery model – business services
Table 17 presents the list of business services for a typical area control centre (ACC).
| Business service | Examples of functions covered by the business service (*) |
|---|---|
| Human–machine interface (HMI) | Air situation display, alerts, flight editing and dialogue, attention and fatigue, speech recognition. |
| Flight data/trajectory management | 4D trajectory prediction, ATC–ATC exchanges, ATC–NM exchanges, flight correlation, secondary surveillance radar (SSR) code management, flight plan correction, performance management. |
| Sequencing | Arrival management, departure management, integrated arrival–departure management (AMAN-DMAN), time-based separation. |
| Separation management | Tactical controller tools, conflict detection, conflict resolution and assistance, ‘what if–what else’ probing, adherence monitoring, merging and spacing. |
| Local air traffic flow and capacity management (ATFCM) | Local demand and capacity balancing (DCB), complexity management. |
| Safety nets | Short-term conflict alerts (STCA), minimum safe altitude warnings (MSAW), area proximity warnings (APW), approach path monitoring (APM), ground safety nets. |
| Navigation | Navigation signals, performance monitoring. |
| Communication | Ground–ground voice communication, air–ground voice communication, voice control distribution, voice control management, performance monitoring. |
| Surveillance | Surveillance data fusion, tracking, surveillance data distribution, surveillance sensors, performance monitoring. |
| Data link | Controller pilot data link communications (CPDLC); automatic dependent surveillance – contract (ADS-C), including extended projected profiles (EPP); context management; downlinked aircraft parameters (DAP), including humidity. |
| Environment (CO2/non-CO2) | CO2 emissions; non-CO2 emissions, including contrail management; noise. |
| Civil/military airspace management | Airspace reservation management (ARES), booking management, airspace configuration and distribution, airspace status distribution. |
| Operational supervision | Sector configuration, configuration of parameters, operational supervision distribution. |
| CNS infrastructure and basic services | Deployment, recording, time synchronisation, metrics and reports, logging, voice over internet protocol (VoIP), monitoring, billing. |
| Network services | Pan-European network service (PENS), ATS common data link services (ACDLS), future communications infrastructure (FCI), system-wide information management (SWIM) yellow profile. |
| Simulation, training and analysis services | Traffic generator, preparation and execution, pseudo-pilots, replay function. |
| Meteorology | Operational meteorological information (OPMET), local weather, convection, winds, clear air turbulence, icing, space weather. |
| Aeronautical information management | Aeronautical information publication (AIP), aeronautical information circular (AIC), notice to airmen (NOTAM), digital notice to airmen (D-NOTAM), aeronautical information management (AIM) on request, charting, charting on request. |
Table 17: Business services for a typical ACC
(*) The examples are indicative only; they may not be complete and may be subject to change.